Covid-19

Covid-19 Latest Advice

 

Coronavirus (COVID-19) Advice

  • Get vaccinated and get your booster dose
  • Consider wearing a face covering in crowded, enclosed spaces
  • Let fresh air in if you meet indoors. Meeting outdoors is safer
  • Get tested and it is recommended you stay at home
  • The 2 main tests are:

    • PCR tests – mainly for people with symptoms, they’re sent to a lab to be checked
    • rapid lateral flow tests – only for people who do not have symptoms, they give a quick result using a device similar to a pregnancy test
  • For the latest advice please go to: http://gov.uk/coronavirus

If you have coronavirus symptoms:

Do not go to a GP surgery, pharmacy or hospital.

Get a PCR test as soon as possible if you have any of these symptoms, even if mild:

  • a high temperature
  • a new, continuous cough
  • a loss or change to your sense of smell or taste

You can book a PCR test here: https://www.gov.uk/get-coronavirus-test

Stay at home until you get your test result – it is recommended to only leave your home to have a test.

If you feel you cannot cope with your symptoms at home, or your condition gets worse, or your symptoms do not get better after 7 days, then use the NHS 111 online coronavirus service. If you do not have internet access, call NHS 111

For a medical emergency dial 999


 

Covid Vaccination

If you require a covid vaccination, please book online through the national booking service, you can follow this link https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/ or call 119.

All local sites are now available through the National Booking Service online or by calling 119 and it’s the best way to get an appointment.

You can book these online:

– 1st and 2nd doses for people aged 12 years old and over

– boosters for people aged 16 years old and over

– 4th doses for people with a severely weakened immune system aged 16 years old and over

Please don’t hesitate, when it’s your turn to be vaccinated please do so as soon as possible.

Covid Vaccination Record

If you have any queries about the covid vaccination not appearing in your record, or believe it  is incorrectly coded, please call 119 and ask the call agent to make a referral to the VDRS team on their behalf. The VDRS team will then call you back within 5 working days.

If you require proof of your vaccination status, please call 119.

Use of Face Coverings from 27th January 2022.

 

As of 27th January 2022, the Government has made the wearing of face coverings in public areas voluntary.

 

However, we still require all patients, staff and visitors to wear a face covering while visiting The Avenue Surgery. This guidance is set out by NHSE and is also part of our Infection Control Policy.

 

If you arrive at the Practice without a face covering you will be offered a disposable mask.

 

The number of Covid cases remains high in the local community and we want to ensure that our staff and patients are protected as much as possible, particularly those that are vulnerable.
 

Due to being a medical setting, our doors will remain closed, with access to the building for those who have appointments using our intercom that is currently in place. The wearing of face masks or a face covering is still required when entering the building and attending appointments. We are acting very cautiously and maintaining social distancing and the use of PPE for our healthcare staff. This is to protect our patients and staff in a high-risk environment.

We now only have one member of staff at the front desk but a large team of receptionists manning the phone lines and our online consultation service. We strongly advise you to take advantage of this by phoning in if you wish to speak to us or filling out a form using eConsult, rather than coming to visit us.

Our phone lines have vastly improved recently, going from a missed call rate of 15% last year to 1% this year. Those filling in an eConsult will generally get a quick response just a few hours after submitting their form to within the next working day.

Please note that although restrictions are lifting on 19th July, we have a duty to do all we can to keep both our patients and our staff safe whilst we deliver our care. Therefore, we will not be opening our doors, and face coverings, social distancing and PPE will still be required.